![]() ![]() ![]() Process Efficiencies: Identify and assists with projects automation, integrationĪnd improvements to ensure efficient use of IT resources.ĩ. Project Management and Participation: Leads, manages or participates in cross functional project teams.Ĩ. for the development, implementation, training and support of Pathfinder worldwide systems, including intranet and knowledge management systems including: Microsoft Office 365, Serenic, DHIS2, and others.ħ. Information Systems: Works with Pathfinder U.S. Coordinate with IT’ teams in region to follow up on ongoing country specific IT support to ensure SLA is being followed.Ħ. IT Communications and Administration: Ensures timely coordination and communication of specific program requirements, needs and initiatives with Pathfinder US Information Systems Unit Director and Global IT Services Director. User Systems: Supports IT Staff in zone, coordinate regionally all upgrades and maintenance software ensuring that all workstations are virus free, Repairs and troubleshoots hardware issues as needed.ĥ. Support to implements LAN and WAN public and private networks in project Country offices.Ĥ. Ensures high standards of systems availability across a range of physical conditions as budgets allow. Ensures timely backups of all necessary systems data is been performed. Systems Administration: Administers and supports systems and country teams’ infrastructure in close coordination with Pathfinder’s US Information Technology Unit and Pathfinder’s global IT standards. Identifying gaps in support or support consistency and developing gap-closing measures with Global Technology Manager.ģ. IT Operations: Responsible for ensuring regional IT teams are giving proper support to end users. Build and maintain cohesive local IT teams.Ģ. Build and maintain relationships with all IT units to ensure that goals are understood and met. Coordinate application implementations and upgrades. Train and monitor local IT staff to maintain service levels. IT Team Project Management: Work with regional IT teams to attain set standards and objectives. The Regional IT Manager is also required to work directly with senior IT management in strategic planning and implementation of systems to support the mission.ġ. Responsible to keep the standard response and quality of service for all IT support and for trend analysis and well as monitor and administer IT teams work in the specified zone. Working with in-region IT staff, the Regional IT Manager ensures IT team is meeting service level agreement with organization. Summary: The Regional IT Manager oversees the support and operation of the IT environment of multiple assigned locations within their region, to ensure critical systems and applications are available to support business operations, while maintaining a high degree of customer satisfaction. Our work ensures millions of women, men, and young people are able to choose their own paths forward. Together, we expand access to contraception, promote healthy pregnancies, save women’s lives, and stop the spread of new HIV infections, wherever the need is most urgent. Since 1957, we have partnered with local governments, communities, and health systems in developing countries to remove barriers to critical sexual and reproductive health services. Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. ![]()
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